We understand that caps can get damaged or wear out and we would hate for a bottle to go to waste just because of the cap, which is why our unconditional lifetime guarantee extends to our caps as well. The purpose of this program is to ensure that our bottles are used for as long as possible. An estimated two million tons of single-use plastic bottles end up in landfills every year. We don’t want any of our reusable, durable bottles to be among them just because of a damaged cap.
To help us ensure we send you the correct cap for your bottle, simply upload a photo of your current bottle and the cap, along with an explanation of the problem you are having. We will pass this information on to our engineering team and send you the right cap for your bottle. If you have any issues uploading an image of your bottle, please call us at (303)-440-0358.